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Shipping and Returns


We ship to the following countries: UK, Irish Republic, Jersey, Guernsey, Isle of Man, USA and Australia. All items are sent by special delivery and have the appropriate insurance.

When you place an order, we will contact you to confirm your specific delivery needs. Items held in stock will be shipped within 5 working days. For bespoke items that require manufacture (Design your own ring), these will take 2-6 weeks.

Returns Policy

You may return items within 30 days of delivery for a full refund, p
rovided that they are returned as sold, i.e. unworn with all the supporting paperwork. All returns must be sent by Royal Mail special delivery and fully insured by sender. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.